Speak Calmly

Speaking calmly helps residents feel safe and supported. CNAs must use gentle tone slow pace and reassuring words. Calm communication strengthens trust and enhances comfort. This skill supports compassionate care.

Offer Gentle Touch

Offering gentle touch helps provide reassurance and connection. CNAs must use appropriate touch to comfort without causing discomfort. Gentle touch strengthens emotional support and enhances well being. This competency promotes caring interaction.

Provide Presence

Providing presence helps reduce loneliness and anxiety. CNAs must stay attentive remain nearby and offer companionship. Presence strengthens emotional stability and enhances satisfaction. This skill supports holistic care.

Encourage Expression

Encouraging expression helps residents share feelings and concerns. CNAs must listen openly and respond with empathy. Expression support strengthens emotional health and enhances communication. This competency promotes supportive care.

Category

CNA Skills > Basic Comfort Interaction Skills for CNAs